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Decipher AI

AI agent that watches session replays to uncover customer issues and feature usage.

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Introduction

Decipher AI

Decipher AI is an innovative AI agent designed to analyze thousands of hours of session replays using advanced vision LLMs (Large Language Models). This tool automates the process of monitoring user interactions on your platform, providing deep insights into customer behavior.

Key Features
  • Automated Session Replay Analysis: Watches and interprets user session replays to identify patterns and anomalies.
  • Customer Issue Detection: Quickly uncovers pain points and issues faced by users during their interactions.
  • Feature Usage Insights: Understands how different features are used to inform product development and improvements.
Use Cases
  • Product Managers: Gain actionable insights into user experience to prioritize feature updates.
  • Customer Support Teams: Identify recurring issues to enhance support strategies.
  • UX Designers: Use detailed feedback to refine interfaces and interactions.
Unique Selling Points
  • Utilizes cutting-edge vision LLMs for unparalleled analysis depth.
  • Saves time by automating the review of extensive session data.
  • Directly impacts product strategy with data-driven user insights.

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