Enjo: Enterprise Support AI Agent
Enjo is a cutting-edge enterprise support AI agent powered by generative AI, designed to revolutionize helpdesk operations. It learns from your company's knowledge base, past chat conversations, and other sources to provide instant, accurate responses to support requests directly within platforms like Jira and Slack.
Key Features
- AI Search: Delivers personalized and accurate answers.
- AI Ticketing: Automates ticket creation and routing.
- AI Actions: Executes tasks in apps using natural language.
- Agent Assist: Provides real-time intelligent support to agents.
- AI Insights: Analyzes historical ticket data for trends and bottlenecks.
Use Cases
- IT Support: Streamlines technical issue resolution.
- HR Support: Automates employee queries and processes.
- Customer Service: Enhances customer experience with quick resolutions.
Unique Selling Points
- Achieves up to 60% auto-resolution and 90% acceleration in support workflows.
- Trusted by major enterprises like Netflix, Starbucks, and DoorDash.
- Integrates seamlessly with tools like Salesforce, Atlassian, Microsoft, Slack, and AWS.
Enjo empowers support teams to deliver impactful results with efficiency and high satisfaction rates.
