SimboConnect
SimboConnect is an AI-powered phone copilot and front-office workflow automation tool designed specifically for medical practices. It aims to reduce front-desk staffing costs by up to 40% while maintaining secure, HIPAA-compliant operations.
Key Features
- Inbound Calls: Triages patient calls, automates workflows for appointments, prescription refills, billing concerns, and more.
- Outbound Calls: Manages follow-ups, pre-procedure check-ins, and customized patient intake forms.
- 360-Degree Dashboard: Tracks patient communications and tasks, ensuring seamless care with historical data access.
- Analytics: Provides advanced insights into call reasons, patient care improvement areas, and predictive staffing needs.
Use Cases
- Medical Practice Automation: Streamlines front-office tasks to optimize staff utilization.
- Patient Engagement: Offers natural, human-like conversations to eliminate frustrating holds.
- Cost Reduction: Automates repetitive tasks, significantly lowering operational expenses.
Unique Selling Points
- Reduces staffing costs by automating up to 40% of front-desk tasks.
- Enhances patient satisfaction with natural AI interactions.
- Offers customizable plans from basic overflow services to enterprise solutions with EMR integration.
